Terms and Conditions 

Effective Date: October 12, 2026

Website: https://feelandeal.com

Parent Entity: Feel & Deal (Delhi NCR, India)

1. Introduction & Acceptance of Terms

Welcome to Feel & Deal (accessible at https://feelandeal.com). These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of our website, services, mobile interfaces, and the purchase of industrial tools, HVAC/R replacement parts, electrical gear, testing equipment, and related supplies.

By accessing, browsing, or making a purchase on feelandeal.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and our associated [Privacy Policy] and [Shipping & Returns Policy]. If you do not agree to these Terms, you must discontinue using our website immediately.

2. Eligibility & Account Responsibilities

2.1 User Age & Legal Capacity

By using this website, you represent and warrant that you are at least 18 years of age and possess the legal authority to enter into binding contracts under applicable Indian laws.

2.2 Account Security

To purchase certain industrial components or access specific features, you may be required to register for an account. You are solely responsible for:

  • Maintaining the confidentiality of your account login credentials and password.

  • Restricting access to your computer or mobile device.

  • All activities and transactions that occur under your account.

Feel & Deal reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion if fraudulent activity or violation of these Terms is detected.

3. Product Specifications, Catalog & B2B Usage

3.1 Product Descriptions & Technical Accuracy

We strive to ensure that all product descriptions, technical parameters, images, ratings, and compatibility charts displayed on feelandeal.com are as accurate as possible. However, due to continuous manufacturer updates and variance in industrial displays:

  • Product packaging, color, or minor hardware design revisions may differ slightly from depicted images.

  • It is the customer’s responsibility to verify compatibility, electrical ratings (voltage, current, phase), and installation parameters prior to placing an order.

3.2 Professional Installation Requirement

Industrial electrical equipment, HVAC compressors, breakers, and precision testing devices must be installed by qualified, licensed technicians or certified engineers. Feel & Deal is not liable for damages or failures resulting from improper installation, incorrect wiring, or unauthorized modifications.

4. Pricing, Orders & Payment Terms

4.1 Pricing & Tax Information

  • All prices listed on the website are shown in Indian Rupees (INR).

  • Applicable Goods and Services Tax (GST) or other government taxes are specified during the checkout process. GST invoices can be generated for registered business buyers upon providing a valid GSTIN during checkout.

4.2 Order Acceptance & Cancellation by Feel & Deal

Receipt of an electronic order confirmation does not signify our final acceptance of your order. We reserve the right to accept, decline, or limit order quantities at any time post-order placement for reasons including:

  • Unavailability of stock or discontinued items.

  • Errors in product details or pricing listed on the website.

  • Flagged security/fraud alerts by payment processing gateways.

In the event of an order cancellation initiated by Feel & Deal, a full refund will be issued to the buyer’s original payment method.

4.3 Payment Methods

Payments must be settled in full prior to order dispatch. We accept secure payments via UPI, Paytm, PhonePe, Google Pay, Net Banking, Credit Cards, Debit Cards, and RuPay through authorized, PCI-DSS compliant third-party payment gateways.

5. Shipping, Delivery & Title Transfer

  • Delivery Scope: Shipping operations are executed across Delhi NCR and Pan-India.

  • Risk of Loss: Risk of loss and title for all products pass to the buyer upon handover of the package to our authorized courier/logistics carrier.

  • Full shipping terms, transit estimates, and cancellation guidelines are governed by our [Shipping & Returns Policy].

6. Warranty Claims & Manufacturer Warranties

  • Products sold on feelandeal.com may carry standard manufacturer warranties where explicitly stated in the product documentation.

  • Feel & Deal does not grant separate or independent warranties beyond what is provided by the respective original equipment manufacturers (OEMs).

  • Warranty claims are subject to inspection and approval by the OEM. Damages caused by electrical surges, physical drops, liquid entry, or uncertified installations are strictly excluded from warranty coverage.

7. Intellectual Property Rights

All content included on feelandeal.com—including text, graphics, logos, brand emblems, custom code, images, audio clips, digital downloads, and layout designs—is the exclusive property of Feel & Deal or its content suppliers and is protected under Indian and international copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, create derivative works from, or exploit any portion of this website without explicit prior written authorization from Feel & Deal.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Feel & Deal, its directors, employees, or affiliates shall not be liable for any indirect, incidental, punitive, consequential, or special damages arising out of or in connection with:

  • Your access to or inability to access/use this website or its products.

  • Loss of business revenue, operational downtime, or equipment failure resulting from product usage.

  • Unauthorized access to or alteration of your personal account transmissions or data.

In no event shall Feel & Deal’s total cumulative liability exceed the total amount paid by the customer for the specific product giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Feel & Deal, its partners, officers, employees, suppliers, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising out of your breach of these Terms, misuse of our products, or violation of any law or third-party right.

10. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of the Republic of India.

In the event of any legal dispute, controversy, or claim arising out of or relating to your use of feelandeal.com or products purchased herein, the exclusive jurisdiction and venue for all proceedings shall lie with the competent courts located in Delhi / Delhi NCR, India.

11. Severability & Modifications to Terms

  • Severability: If any provision of these Terms is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be severable without affecting the validity and enforceability of the remaining provisions.

  • Changes to Terms: We reserve the right to amend or update these Terms at any time without prior individual notice. Revisions will become effective immediately upon posting to this page. Continued use of the website constitutes acceptance of the modified Terms.

12. Contact Information

For legal inquiries, customer support, or official notices regarding these Terms & Conditions, please reach out to us:

  • Legal Entity Name: Feel An Deal

  • Website: https://feelandeal.com

  • Official Email: support@feelandeal.com

  • Phone / WhatsApp Support: +91 9577-01-0100

  • Working Hours: Monday to Saturday (10:00 AM – 7:00 PM IST)

  • Location: Delhi NCR, India