Privacy Policy for Feel An Deal

Effective Date: August 12, 2026

Website: https://feelandeal.com

At Feel & Deal (accessible from https://feelandeal.com), one of our core priorities is the privacy of our visitors and customers. This comprehensive Privacy Policy document outlines the types of information that is collected, recorded, and utilized by Feel & Deal.

If you have additional questions, require more clarification, or need further details about our Privacy Policy, please feel free to reach out to us via email at support@feelandeal.com.

1. Scope and Consent

This Privacy Policy applies solely to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on Feel & Deal. This policy does not apply to any information collected offline or via channels other than this website. By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Account Registration Data: When you register for an Account, we may ask for your contact information, including items such as your name, company name, address, email address, and telephone number.

  • Order & Transaction Information: When you purchase industrial equipment, tools, HVAC parts, or accessories, we collect details necessary to fulfill the transaction, such as billing addresses, shipping destinations, and purchase records.

  • Communications Data: If you contact us directly via email, WhatsApp, or phone support, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

  • Automatically Collected Data (Log Files): Like standard e-commerce websites, Feel & Deal follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

     

3. How We Use Your Information

We use the information we collect in various comprehensive ways to operate, maintain, and enhance our services, including:

  • Fulfilling Orders: To process, manage, package, ship, and deliver your ordered industrial components, tools, and hardware safely to your location.

  • Customer Support: To provide timely assistance, technical guidance regarding equipment specifications, order tracking updates, and manage returns, exchanges, or warranty claims.

  • Website Improvement: To personalize, customize, and expand our website layout, product categories, and user interface based on visitor behavior and preferences.

  • Analytics and Operations: To analyze trends, administer the site, track users’ movement on the website, and gather demographic information for internal business optimizations.

  • Security & Fraud Prevention: To detect, prevent, and address technical issues, fraudulent transactions, unauthorized access, and security breaches.

  • Marketing and Updates: To send you periodic emails, newsletters, or promotional updates regarding new arrivals, seasonal industrial tool discounts, and technical guides (you can opt-out at any time).

4. Cookies and Web Beacons

Like any other modern e-commerce platform, Feel & Deal uses ‘cookies’. These cookies are utilized to store information including visitors’ preferences, and the pages on the website that the visitor accessed or browsed. The information is optimized to enhance the users’ experience by customizing our web page content based on visitors’ browser type and/or other contextual data.

5. Third-Party Privacy Policies

Feel & Deal’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

 

  • Payment Gateways: Secure payment processors handling your transactions via UPI, Paytm, Google Pay, PhonePe, credit/debit cards, and Net Banking operate under their own stringent financial security standards. We do not store complete sensitive payment credentials on our servers.

  • Logistics & Courier Partners: Third-party shipping and courier services receive only the necessary delivery details (name, address, phone number) to ensure successful transport and drop-off of your packages.

6. Data Security Measures

We implement a variety of robust security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems.

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

 

Feel & Deal does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

8. Your Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.

     

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

     

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

     

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

     

  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

     

  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

     

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us through the following communication channels:

  • Website: https://feelandeal.com

  • Email: support@feelandeal.com

  • Phone / WhatsApp: +91 9577-01-0100

  • Working Hours: Monday to Saturday (10:00 AM – 7:00 PM IST)

  • Location: Delhi NCR, India